Error: Order timeout / request timeout

Quick answer

Timeouts mean the receiver platform did not respond in time.

1. Retest with a tiny trade
2. Check receiver connectivity (internet/VPS)
3. Check whether the broker/platform is slow or rate-limited

Symptoms

• Logs show "timeout", "request timeout", or similar errors
• Copying is intermittent

Most common causes

• Unstable network connection
• Broker API or platform temporarily slow
• VPS under heavy load

Fix steps

1. Restart the receiver platform/app (quick reset)
2. Reduce load (close unused terminals, reduce background apps)
3. If on VPS, confirm CPU/RAM are not maxed

Verify it worked

1. Place a tiny test trade
2. Confirm in Logs the receiver executed without timeout

If it still fails (Escalate)

Include in your ticket:

• Platform (MT4/MT5/cTrader/etc.)
• Approx frequency (every trade vs sometimes)
• Time window and timezone

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