Tradovate: How to add your account (API credentials)

Quick answer

1. Open Accounts → Add Account → Tradovate
2. Get your API credentials from Tradovate Trader portal
3. Enter your credentials and connect

Requirements (IMPORTANT)

Before connecting Tradovate, you must have:

1. Live funded account with at least $1,000 balance - Tradovate API access requires a minimum funded account - Demo accounts have limited API access

2. API Subscription (Market Data + Trading API) - Go to Tradovate Trader → Account → API Access - Subscribe to the API plan (~$25/month) - Without this subscription, API requests will fail

3. API Application credentials - Create an API application in the Tradovate Developer portal - You'll receive a Client ID (cid) and Secret (sec)

Symptoms (when you need this)

• You want to copy trades to/from Tradovate
• You see "accessToken missing" or authentication errors
• You see rate limit messages (p-time, p-captcha)

Most common causes of connection issues

• No API subscription active on your Tradovate account
• Account balance below $1,000 minimum
• Wrong credentials (copy/paste error)
• Rate limited (wait ~1 hour and try again)
• Two-factor authentication required (check email for device approval)

Steps to connect

1) Verify API requirements

1. Log into Tradovate Trader
2. Go to Account → API Access
3. Ensure you have an active API subscription
4. Verify your account has at least $1,000 balance

2) Create API Application credentials

1. Go to Tradovate Developer Portal
2. Create a new API application
3. Note down: - Client ID (cid) - a number like 9658 - Client Secret (sec) - a long string

3) Connect in Danetrades Copier

1. Open Accounts
2. Click Add Account
3. Select Tradovate (beta)
4. Enter your credentials: - Username: Your Tradovate login username - Password: Your Tradovate password - Client ID (cid): From step 2 - Client Secret (sec): From step 2 - App ID: Can leave as default "Trade Copier" - App Version: Can leave as default "1.0" - Environment: Choose Live or Demo
5. Click Connect

4) Approve device (if prompted)

• If this is your first login from a new device, Tradovate may send an email
• Click the approval link in the email
• Return to the app and try connecting again

Verify it worked

1. Confirm the account appears in Accounts with your balance showing
2. Create a test connection in Trade Copier
3. Ensure symbols are loading in Symbol Mapping

Tradovate-specific notes

Futures contracts vs CFDs

Tradovate trades futures contracts (ES, NQ, CL, GC), not CFDs. When copying from/to other platforms:

• Tradovate → MT5/other: Symbols like "NQ" map to "USTEC", "ES" maps to "US500"
• MT5/other → Tradovate: Symbols like "USTEC" map to "NQ"

The app handles this mapping automatically using known aliases.

Contract sizing

• Tradovate uses whole contracts (1, 2, 3...), not fractional lots
• Risk sizing calculates based on tick value and contract specifications
• Micro contracts (MNQ, MES) are used when available for smaller positions

Rate limits

Tradovate has strict rate limits: - ~1 trading request per second - ~2 data requests per second - If rate limited, you'll see a cooldown message - wait and retry

If it still doesn't work (Escalate)

1. Open Copy Not Working? → run quick scan
2. Open a support ticket and include: - Screenshot showing your API subscription is active - Your account balance (hide sensitive info) - The exact error message from Logs - Whether you received and approved any device emails

This article is auto-synced from the Danetrades Copier knowledge base. If something is outdated, please contact support.