Telegram: Signals not detected

Quick answer

If Telegram signals aren’t being detected:

1. Open Accounts and confirm your Telegram account is connected
2. Confirm you are a member of the signal channel(s) in Telegram
3. Open Logs and filter for Telegram
4. Adjust Signal Keywords / Detect Keywords so real signals are not filtered out

Symptoms

• No “Signal Received” entries in Logs
• Telegram messages appear in Telegram, but the app doesn’t react
• Signals used to work, then stopped

Most common causes

• Telegram session is disconnected / expired
• The account is connected, but the stream isn’t running
• You are not a member of the signal channel (or channel is private / removed)
• Keywords are filtering out signals (too strict)

Fix steps

1) Confirm Telegram account is connected

1. Open Accounts
2. Find the Telegram account
3. If it is disconnected, reconnect it

2) Confirm channel access

1. Open Telegram (phone/desktop)
2. Confirm you are a member of the signal channel(s)
3. If the channel is private, confirm your account still has access

3) Check Logs for Telegram activity

1. Open Logs
2. Filter by Telegram (or search “Telegram”)
3. Look for: - “Signal Received” - “Parse failed” - Any authorization / connection errors

4) Review your keyword filtering

Telegram providers often mix signals with commentary. Keywords help separate signal messages from noise.

In Telegram settings (⚙️):

• Signal Keywords / Detect Keywords: only process messages that contain at least one of these
• Ignore Keywords: skip messages containing these

Common mistake: Signal keywords don’t match the provider’s actual wording, so signals are ignored.

Verify it worked

1. Wait for the next provider signal
2. Open Logs
3. Confirm you see “Signal Received”
4. Confirm a connection using Telegram as master produces copy events

If it still doesn’t work (Escalate)

1. Open Copy Not Working? → run quick scan
2. Open a support ticket and include: - A pasted example message from your provider (scrub private info if needed) - Your current keyword configuration (or screenshot) - Time of a message that was missed (timezone)

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