Telegram: Parse failed + how to test keywords

Quick answer

If Logs show "Parse failed", the app is receiving messages but can’t understand the signal format.

1. Open Logs and find a "Parse failed" entry
2. Copy the exact message text
3. Open Telegram config (⚙️) and use Test Signal Detection (if available)
4. Adjust keywords / parsing options until the test passes

Symptoms

• Logs show "Parse failed"
• Signals are received but no trades are opened
• Symbols, SL/TP, or direction are missing/incorrect in parsed output

Most common causes

• Provider uses a different format than expected (missing SL/TP, multiple entries, emojis, unusual separators)
• Symbol names don’t match your broker (mapping required)
• Keywords are stripping or filtering out important words (e.g., removing “SL” or “TP”)

Fix steps

1) Capture a real example signal

From Logs:

1. Find a “Parse failed” entry
2. Copy the original message text (the exact provider message)

2) Test signal detection / parsing

Open Telegram settings (⚙️) and paste the message into the Test box.

You want the result to correctly identify:

• Symbol
• Direction (buy/sell)
• SL and TP (if provided)

3) Adjust keywords safely

Common adjustments:

• Detect/Signal Keywords: include words that appear in signals (BUY, SELL, SL, TP, Entry)
• Ignore Keywords: remove anything that accidentally matches signal text
• Remove Words: avoid removing critical tokens like SL/TP or the symbol name

4) Fix symbol naming via Symbol Mapping

If parsing works but orders fail with “Symbol not found”:

1. Open the Telegram connection
2. Open Symbol Mapping
3. Map provider symbol → receiver broker symbol

Verify it worked

1. Wait for the next provider signal
2. Open Logs
3. Confirm you see “Signal Received” and no “Parse failed”
4. Confirm receiver trade events show as copied (green)

If it still fails (Escalate)

1. Open Copy Not Working? → run quick scan
2. Open a support ticket and include: - 2–3 example provider messages - What you expected vs what the parser produced - Your keyword settings (screenshot)

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