Quick answer
- Open Accounts → Add Account → cTrader
- Click Connect with cTrader
- Log in with your broker credentials and approve access
Symptoms (when you need this)
- You want to copy trades to/from cTrader accounts
- You are stuck at login or unsure what permissions are required
Most common causes of connection issues
- Wrong broker login (cTrader ID vs broker account credentials)
- Browser popup blocked during OAuth
- Network restrictions (corporate/VPS)
- Prop firm/broker does not allow API access or trade copying
Steps to connect
1) Start the connection
- Open Accounts
- Click Add Account
- Select cTrader
- Click Connect with cTrader
2) Complete OAuth login
- A browser window opens
- Log in
- Approve requested permissions
- Return to the app
Verify it worked
- Confirm the account appears in Accounts
- Create a test connection in Trade Copier
- Place a tiny trade and verify in Logs
If it still doesn’t work (Escalate)
- Try again with a different browser (or disable popup blockers)
- Open Copy Not Working? → run quick scan
- Open a support ticket and include: - What step fails (browser open / login / approval / return) - Screenshot of any error page - Time it happened (timezone)
This article is auto-synced from the Danetrades Copier knowledge base. If something is outdated, please contact support.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article