Symptom: Positions not closing

Quick answer

1. Check Logs for close-related errors
2. Ensure close events are not blocked by filters/news settings
3. Confirm the receiver actually has an open position to close

Symptoms

• Master closes, receiver stays open
• Partial closes don’t reflect on receiver
• Logs show close failures or blocked events

Most common causes

• Close events blocked (news filters / schedule)
• Receiver position doesn’t match expected symbol (mapping mismatch)
• Broker rejected close due to market state (market closed / no prices)

Fix steps

1. Open Logs and locate the close event
2. Confirm the connection is enabled
3. Check filters: - Ensure close events are allowed during that time
4. Confirm receiver has a position on that symbol

Verify it worked

1. Close a tiny test position on the master
2. Confirm receiver closes and Logs show success

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