License error: Trial device/IP limit reached

Quick answer

Trial creation can be limited by device or IP.

If you see messages about device limit or IP already used:

1. Disable VPN/proxy and try again
2. Try from your normal home IP (not a shared VPS/VPN IP)
3. If you need an exception, contact support

Symptoms

• “Trial account limited to 1 device. Current device limit reached.”
• “This IP address was used for trial account …”

Most common causes

• VPN/proxy changes your IP frequently
• Shared VPS IP is already associated with another trial account
• You already created a trial previously on another machine

Fix steps

1. Turn off VPN/proxy
2. Restart the app
3. Try activation again on the License page

If it still doesn’t work (Escalate)

Provide:

• Your Danetrades.com email
• The exact error message text
• Whether you’re using a VPS/VPN

This article is auto-synced from the Danetrades Copier knowledge base. If something is outdated, please contact support.