Troubleshooting: Insufficient margin / not enough funds

Quick answer

If Logs show “insufficient margin”, the receiver account can’t afford the trade size.

1. Reduce sizing on the connection (Trade Copier → edit connection)
2. Ensure the receiver has enough free margin (close other trades or deposit funds)
3. Retest with a tiny trade

Symptoms

• Logs show:
• “Insufficient margin”
• “Not enough money”
• “Not enough funds”
• “Order rejected”
• Copy works sometimes, but fails during high exposure periods

Most common causes

• Receiver account balance is too low for the lot size
• Receiver has open trades consuming margin
• Leverage differs between master and receiver
• You are copying a symbol with higher margin requirements on the receiver

Fix steps

1) Reduce sizing on that connection

Open Trade Copier:

1. Edit the connection
2. Reduce size: - Lower Lot Multiplier - or use Fixed Lots with a small value - or reduce Risk % / Risk $
3. Save

2) Free up margin on the receiver

• Close unused positions
• Cancel pending orders that reserve margin (platform dependent)
• Deposit funds if needed

3) Check leverage and symbol margin rules

Even with the same lot size, the receiver may require more margin depending on:

• Account leverage
• Symbol type (indices/crypto often require more margin)
• Broker-specific rules

Verify it worked

1. Place a tiny test trade on the master
2. Open Logs
3. Confirm the receiver trade is placed successfully (green copied event)

If it still fails (Escalate)

1. Open Copy Not Working? → run quick scan
2. Open a support ticket and include: - Receiver account type (demo/live) and broker - Approx receiver balance / free margin - The exact error text from Logs

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