What this section covers
How to diagnose issues quickly and send high-quality support requests.
Recommended order
- Logs: What each color/type means
- Copy Not Working?: What it checks and how to interpret results
- Logs: How to export the right time window
- Support: How to write a good ticket (examples)
Best practice
Reproduce the issue with a tiny test trade, then check Logs immediately.
This article is auto-synced from the Danetrades Copier knowledge base. If something is outdated, please contact support.
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